1. Introduction
Your privacy is important to us. This Privacy Policy explains how ChoreReward (“we”, “our”, or “us”) collects, uses, and protects your information when you use our app and related services (the “Service”).
ChoreReward is a family-focused app that helps parents manage chores, tasks, and rewards for their children. We are committed to handling your data responsibly and in compliance with applicable privacy laws, including those relating to children.
2. Information We Collect
We collect information in two ways: information you provide to us and information collected automatically.
2.1 Information You Provide
We may collect personal information when you:
- Create an account (e.g. email address, name, username)
- Set up family profiles (e.g. parent and child names)
- Create tasks, rewards, or other content within the app
- Contact us for support
This may include:
- Email address
- Name or nickname
- User-generated content (e.g. chores, comments, images if applicable)
2.2 Information Collected Automatically
When you use ChoreReward, we may automatically collect certain technical information, such as:
- Device type and operating system
- App usage data (e.g. features used, interactions, session duration)
- Log data (e.g. timestamps, error reports, crash data)
This information helps us improve the performance and reliability of the Service.
3. How We Use Information
We use the information we collect to:
- Provide and maintain the core functionality of the app
- Enable task management, rewards, and family coordination features
- Sync data across devices within a household
- Improve app performance, usability, and reliability
- Respond to support requests and communicate with users
We do not sell your personal information.
4. Data Sharing and Third-Party Services
We may share limited information with trusted third-party service providers who help us operate the Service, such as:
- Cloud storage and database providers
- Analytics and performance monitoring tools
- Payment and subscription processors
These providers are only given access to the information necessary to perform their services and are required to protect your data.
We may also disclose information if required by law, or in connection with a merger, acquisition, or sale of assets.
5. Children’s Privacy (COPPA Compliance)
ChoreReward is designed for use by families, including children under 13, under the supervision of a parent or guardian.
- We collect only the minimum information necessary to provide the Service
- Parents control all child profiles and data within the app
- Children’s personal information is never made public
- We do not knowingly share children’s personal information with third parties for marketing or advertising purposes
Parents may request to review, update, or delete their child’s information at any time by contacting us.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. These include technical and organizational safeguards appropriate to the nature of the data.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to provide the Service.
- If you delete your account, your personal data (including child profiles) will be deleted or anonymized within a reasonable timeframe
- Some information may be retained if required for legal or operational purposes
8. Your Rights and Control
You have the right to:
- Access the personal information we hold about you
- Update or correct your information
- Request deletion of your data
- Withdraw consent where applicable
You can manage most of your information directly within the app, or by contacting us.
9. Cookies and Similar Technologies
ChoreReward may use cookies or similar technologies to:
- Maintain sessions and enable core functionality
- Understand app usage and improve performance
These technologies do not track users across unrelated services for advertising purposes.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Updates will be communicated via the App or website with a revised “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: support@chorereward.net